Gaming should always be fun — a form of entertainment, not a way to earn money or escape problems. At nustargame.vom, we take our duty of care seriously. We provide every Filipino player with the tools, information, and support they need to stay in control and play responsibly.
nustargame.vom has built a comprehensive responsible gaming framework aligned with PAGCOR guidelines — because we believe that a safe player is a happy player.
Every player on nustargame.vom must be 21 years old or above. We use government-issued ID verification during registration to confirm age and identity. Accounts found to belong to minors are immediately closed and funds returned.
Set daily, weekly, or monthly deposit and loss limits directly from your nustargame.vom account settings. Once a limit is reached, no further deposits or bets are accepted until the limit period resets — keeping your spending firmly in check.
nustargame.vom can send you session time alerts after 30, 60, or 90 minutes of continuous play. It's easy to lose track of time when you're enjoying your favourite slots or bingo — our reminders help you stay aware and take breaks.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your nustargame.vom account will be temporarily suspended and you will not be able to log in or place bets. The cooling-off activates immediately.
If you feel your gaming is getting out of control, you can self-exclude from nustargame.vom for a minimum of 6 months or permanently. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. Your wellbeing comes first.
nustargame.vom's reality check feature shows you a summary of your gaming session — time played, total bets, and net result — at regular intervals you choose. Staying informed about your activity is the first step to staying in control.
Problem gambling — sometimes called gambling disorder — is when a person can no longer control their gambling behaviour, and it begins to negatively affect their finances, relationships, work, or mental health. It can happen to anyone, regardless of age, income, or background.
In the Philippines, problem gambling is a recognised public health concern. nustargame.vom takes this seriously and actively monitors player behaviour for signs of distress. Our team is trained to identify at-risk players and reach out with support.
Remember: gambling on nustargame.vom should always be entertainment — like watching a PBA game or going to the movies. If it stops feeling fun, or if you're chasing losses, it's time to take a step back.
All tools are available free of charge to every registered player. Access them anytime through your account settings or by contacting our support team.
| Tool | What It Does | How to Activate | Takes Effect |
|---|---|---|---|
| Deposit Limit | Caps the total amount you can deposit per day / week / month | Account Settings → Responsible Gaming | Immediately |
| Loss Limit | Stops play once your net losses reach a set threshold | Account Settings → Responsible Gaming | Immediately |
| Session Time Reminder | Sends an alert after a chosen duration of continuous play | Account Settings → Notifications | Immediately |
| Reality Check | Displays session summary (time, bets, result) at set intervals | Account Settings → Responsible Gaming | Immediately |
| Cooling-Off Period | Temporarily suspends your account for 24 hours, 7 days, or 30 days | Account Settings → Responsible Gaming, or contact Support | Immediately |
| Self-Exclusion | Permanently or long-term blocks access to your nustargame.vom account (min. 6 months) | Contact Support — verified request required | Immediately |
| Account Closure | Permanently closes your nustargame.vom account | Contact Support — verified request required | Within 24 hrs |
Self-exclusion is one of the most powerful tools available to players who feel they need a longer break from gambling. Here's how to activate it on nustargame.vom:
Problem gambling can develop gradually. nustargame.vom encourages all players to be honest with themselves. Watch out for these warning signs:
Follow these simple guidelines to keep your nustargame.vom experience fun, safe, and within your means.
Decide how much you can afford to spend before you start playing. Treat it like entertainment money — once it's gone, stop. Never exceed your budget.
Decide in advance how long you'll play. Use nustargame.vom's session reminders to keep track. Take regular breaks — step away, have a snack, stretch.
Gambling is entertainment, not a source of income. Enjoy the games on nustargame.vom for the experience — wins are a bonus, not a guarantee.
If you've hit your loss limit, stop. Chasing losses almost always leads to bigger losses. Accept the result and come back another day with a fresh mindset.
nustargame.vom is built for Filipino players who want great entertainment with peace of mind. Explore our games, use our responsible gaming tools, and always play within your limits. For players aged 21 and above only.